TERMS & CONDITIONS

OPTION 1: STANDARD PLACEMENT ENGAGEMENT

Structured recruitment with behavioural alignment (Baseline Model)

Placement Fee: 15% of the successful candidate’s annual Cost to Company (CTC)
Upfront Calibration Fee: R6,000 (non-refundable, deductible from final placement fee)

Includes:

• Hiring manager leadership + culture assessments
• DISC profiling for top shortlisted candidates
• Calibrated interview guides
• Structured behavioural screening

Bulk and ongoing sourcing: Pricing negotiable by written agreement.

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OPTION 2: ALIGNMENT SPRINT + EXCLUSIVE ROLE PARTNERSHIP

Designed for business-critical roles where reduced mis-hire risk is required.

Phase 1: Alignment Sprint (Standalone)

Investment: R15,000
Payment: Payable upon project start.

Deliverables:

• Role Alignment Blueprint
• Reusable Culture Blueprint

No obligation to proceed to Phase 2.

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Phase 2: Exclusive Role Partnership

Placement Fee: 15% of annual CTC
Payment Structure: 30% upfront | 70% on offer acceptance or start date (whichever occurs first)

Includes:

• Targeted sourcing
• Behavioural screening
• DISC profiling for top candidate
• Calibrated interview support
• Structured reference checks

Engagement may be exclusive by written agreement.

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OPTION 3: SME CULTURE CODIFICATION PARTNERSHIP

For organisations with 50 or fewer employees.

Investment: R50,000 (once-off)
Payment: 50% on commencement | 50% on delivery

Includes:

• Organisation-wide culture assessment
• Leadership profiling
• Culture Blueprint development
• Hiring alignment framework

Large enterprise programmes: Pricing on application (POA).

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OPTION 4: LEADERSHIP TRANSFORMATION (POA)

Supporting leaders during growth, complexity, and operational pressure.

Includes:

• Executive behavioural profiling
• Leadership alignment facilitation
• Decision-support advisory
• Culture protection and accountability strengthening

Investment structured per engagement.
Available by application and proposal only.

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OPTION 5: FRACTIONAL RECRUITMENT & BENCHMARKING

Suitable where candidates are already identified.

Phase 1: Leadership Role Alignment Sprint

Investment: R3,500

Phase 2: Candidate Benchmarking Process

Investment: R25,000 (excluding VAT)
Payment: 70% upfront | 30% on delivery

Includes:

• Behavioural interviews (3–5 candidates)
• DISC profiling
• Scoring matrix
• Independent reference checks

Recruitment and consulting may be commissioned independently or combined.

• All fees exclude VAT unless stated otherwise.
• Invoices are payable within 7 (seven) days of issue unless otherwise agreed in writing.
• Overdue invoices accrue interest at 2% per month.
• The Client is responsible for reasonable legal and collection costs on overdue accounts.

If the Client engages, employs, or contracts any candidate introduced by STS within 12 (twelve) months of introduction — whether directly or indirectly — the agreed placement fee remains payable.

An “introduction” includes:

• CV submission
• Profile sharing
• Interview facilitation
• Any candidate identity disclosure

This applies even if engagement occurs through a third party or affiliated entity.

A 3 (three) month placement guarantee applies to placement engagements, subject to full and timeous payment of all invoices.

If a placed candidate:

• Resigns, or
• Is fairly dismissed for performance or conduct

within 3 months of start date, the Client may elect:

Option A: One replacement search for the same role (valid for 12 months)
OR
Option B: A credit toward future services calculated as:

• Month 1: 80% of placement fee
• Month 2: 50%
• Month 3: 30%

The guarantee excludes termination due to:

• Retrenchment or restructuring
• Role scope changes
• Remuneration changes
• Constructive dismissal
• Failure to follow fair labour practices
• Any reason unrelated to candidate capability or conduct

The Client must provide written notice within 7 days of termination and confirm compliance with South African labour law.

The Client agrees to:

• Provide accurate and complete information
• Participate in alignment processes
• Provide timely feedback
• Conduct lawful and fair employment practices
• Make final hiring decisions independently

All business, candidate, and proprietary information shared during the engagement shall remain confidential unless disclosure is required by law.

Strategic Talent Solutions processes personal information as an Operator under POPIA.

• Personal information is processed solely for recruitment and advisory purposes.
• Clients remain responsible for compliance with POPIA once information is shared beyond the scope of the engagement.
• Candidates’ information will not be disclosed without lawful basis.

Our full Privacy Policy is available separately on this website.

All frameworks, methodologies, tools, templates, reports, blueprints, and assessment models remain the intellectual property of Strategic Talent Solutions.

Clients receive a non-exclusive, non-transferable licence for internal use only.

No materials may be reproduced, distributed, or shared externally without written consent.

Strategic Talent Solutions’ total liability arising from any engagement shall not exceed the professional fees paid for that specific engagement.

We are not liable for:

• Indirect loss
• Consequential damages
• Loss of profits
• Hiring decisions made by the Client

The Client indemnifies Strategic Talent Solutions against claims arising from:

• Hiring decisions made by the Client
• Breach of labour law
• Misuse of candidate information
• Non-compliance with statutory obligations

Either party may terminate an engagement on 30 days’ written notice.

Termination does not release the Client from payment for services rendered or committed to prior to termination.

Upfront fees are non-refundable unless otherwise agreed in writing.

These Terms are governed by the laws of the Republic of South Africa.

Any disputes shall fall under the jurisdiction of South African courts.